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How do I pay for purchases made on Loja dos Sabonetes?
The payment is made using your credit card.

Do I have to provide credit card information to make such a payment?
Yes, but the information is encrypted in our server, which means that only Loja dos Sabonetes will have access to your information and will only use it for payment purposes. 

Can I purchase a small number of products?
Yes, as long as the total value of your order is of at least 5€.

How can I track my order?
By using a tracking number that is given when you finalize your order.

What is the shipping cost?
Shipping costs vary, depending on the weight and dimensions of your order. The shipping cost is included in the final cost of each order.

Can I return an item after I’ve purchased it?
Yes, in the 14 days following the purchase, and as long as the item is in its original package and in the same conditions you received it.

Are there different soaps for different skin types?
Yes. Please read the product description and if you have any doubt or question, do not hesitate to contact us.

Can I receive samples before purchasing a product?
We do not have trial samples.

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