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Prologue
The present conditions are agreed by Loja dos Sabonetes, located at Rua Castelões Sul, 346, 4485-103 Fajozes - Portugal, and by those who wish to buy products using the www.lojadossabonetes.com website, further along designated "costumers”.
 
Goals
These conditions define the terms of sale between Loja dos Sabonetes and its costumers, from payment methods to shipment of the purchased products. These conditions regulate all the necessary stages of order placement and guarantee the necessary follow-up by both contracting parties.
 
Ordering
The costumer must register in the website www.lojadossabonetes.com to place an order. By placing an order, the costumer accepts the prices and descriptions available for sale. Any disagreement regarding this point will be solved through negotiation.  
 
In case of package loss
In the eventuality of the order not arriving within the deadline indicated by the carrier company, the costumer will be asked to provide all necessary documentation in order to make a complaint. Loja dos Sabonetes is required to wait for the conclusion of the inquiry made by the carrier company before reshipping or reimbursing the purchase in cause. The time this process takes is of the responsibility of the carrier company, not Loja dos Sabonetes.
 
Payment
Credit card and bank transfer only. All confidential data will be used strictly and only to proceed to the payment of the placed order. Loja dos Sabonetes will not use the data its costumers provide beyond the authorization given by the customers. Loja dos Sabonetes will not store costumers’ confidential data and will take responsibility for any wrongful use of the costumers’ private data that is made from within Loja dos Sabonetes.
 
Payment Security
When paying orders using credit cards, costumers are asked to provide their credit cards number and expiring dates. The authorization servers of the banking entity will be accessed in order to verify the provided data, to prevent and avoid frauds and other abuses. For security purposes, the server is encrypted and all provided data is coded. None of the provided data will be available on the internet.
 
Delivery
Credit Card Payment: your order will be dispatched within 72 working hours after the reception of the payment.
Bank Transfer Pament: your order will be dispatched within 48 working hours after the reception of the payment.  
 
Track & Trace
You can easily track the location of your order by using a tracking number that will be supplied by Loja dos Sabonetes.
 
Exchanges and returns
You can return purchased items within 14 days after the sale, if the items are returned in their original package and in the same conditions in which they were sold. The cost of the items will be refunded, but shipping costs are of the entire responsibility of the costumer.
You can return the ordered products, in their original package, to the following address:

Rua Castelões Sul, 346
4485-103 Fajozes
Portugal
 
Pricing
Minimum purchase of 5€. The prices are presented in Euros (€), with the applicable taxes already added. The VAT is placed at 23%. The price list presented on the website www.lojadossabonetes.com is subject to constant checking, but errors may occur. The price list can be modified without previous warning. Shipping costs are not included in the prices.

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